Contact Truckaurbus
Speak to the right desk.
Six public mailboxes. Clear routes for help, partnerships and your data. Choose the team that fits your question.
Every mailbox is read on working days and answered within one. Grievances have their own timetable below.
Write to us
Which team do you need?
- General enquiriescontact@truckaurbus.com
Anything at all
- Site & account supportsupport@truckaurbus.com
A listing, an account, the site
- Remarketingremarketing@truckaurbus.com
Banks, NBFCs and fleets selling vehicles
- Partnerships & creatorspartners@truckaurbus.com
Creators, associations, lenders, brands
- Truckaurbus Edgeedge@truckaurbus.com
Edge, the reference layer: the desk answers on working days
- Privacy & your dataprivacy@truckaurbus.com
Your data and your rights
Truckandbus Technologies Private Limited
10th Floor, WeWork Latitude, RMZ Latitude CommercialHebbal Kempapura, Bangalore 560024
Karnataka, India
CIN U63120KA2026PTC227607
Before you write
Include the relevant page or listing link, what you expected and what happened. The right context helps the desk respond.
For an existing support matter, keep its reference in the subject.
Your data & your rights
Privacy and grievances.
Grievance Officer
Joydip Mitra, Grievance Officer, Truckandbus Technologies Private Limited, at the registered office above. Write to grievance@truckaurbus.com. Any complaint about Truckaurbus, about something posted on it or about your data comes here.
- 24 hoursAcknowledgement
- 7 daysResolution
- 36 hoursTakedown request
- 2 hoursIntimate image or impersonation
We acknowledge every complaint within 24 hours, with a copy of the complaint as we recorded it and a reference number you can use to follow it, and we resolve it within 7 days. A request to take down something posted on Truckaurbus is acted on within 36 hours, and an intimate image of a person, or a page pretending to be someone, within 2 hours. A court order or a lawful government notice is acted on within 3 hours.